How long does delivery take?

Typically, orders within Pakistan are delivered within 3-7 business days. Delivery times may vary based on your location and current stock availability.

 

What payment methods do you accept?

We accept multiple payment options including cash on delivery (COD), bank transfers, Easypaisa, JazzCash, and online payments via credit/debit cards.

 

Can I change or cancel my order after placing it?

You can request to change or cancel your order within 2 hours of placing it by contacting our support team. After that, orders are processed and cannot be modified.

 

Are your perfumes authentic?

Yes, all our fragrances at Shah Scents are 100% authentic and sourced directly from trusted manufacturers and suppliers.

 

Do you offer any discounts or promotions?

Yes! We regularly offer seasonal discounts, bundle deals, and special promotions. Follow us on social media or subscribe to our newsletter to stay updated.

 

What if my order is damaged during delivery?

If your package arrives damaged, please contact us immediately with photos of the damage. We will arrange a replacement or refund after verification.

Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email or SMS. Use it to monitor your package’s delivery status in real time.

 

Do you offer gift wrapping?

Yes, we offer beautiful gift wrapping options. You can select this option at checkout to surprise your loved ones with a perfectly packaged fragrance.

 

Are your perfumes suitable for sensitive skin?

Our perfumes are made from high-quality ingredients, but if you have sensitive skin or allergies, we recommend doing a patch test before full use.

 

Can I buy perfumes in bulk?

Absolutely! We offer bulk purchasing and wholesale options. Please contact our sales team for special pricing and arrangements.

 

How long does a perfume bottle last?

Depending on usage, a typical 50ml bottle can last several months. For best results, apply perfume to pulse points like wrists and neck.

 

Do you provide samples before purchase?

Currently, we do not offer samples, but we provide detailed fragrance descriptions and customer reviews to help you choose the perfect scent.