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Privacy & Policy

Effective Date: 01/01/2025

At Shah Scents, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our products and services. By using our platform, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Details: Name, contact number, email address, shipping and billing addresses.

  • Order & Payment Information: Products purchased, transaction details (processed via secure third-party payment gateways).

  • Device & Usage Data: IP address, browser type, device information, access times, and visited pages.

2. How Your Information Is Used

We use your information to:

  • Process and fulfill your orders.

  • Communicate order updates, offers, and support.

  • Improve your shopping experience.

  • Ensure security and fraud prevention.

  • Send marketing communications (only if you opt-in).

3. Data Security

Your data is stored on secure servers and protected through SSL encryption and industry-standard safeguards. Shah Scents does not sell, trade, or rent your personal information to third parties.

4. Third-Party Services

We work with trusted partners such as:

  • Payment Gateways (e.g., Stripe, Easypaisa, JazzCash)

  • Logistics Partners (for shipping and delivery)

  • Analytics Tools (e.g., Google Analytics for user insights)

These partners have limited access to your data solely for service-related tasks and are bound by confidentiality agreements.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Personalize user experience.

  • Monitor website traffic and usage trends.

  • Store your preferences for future visits.

You may choose to disable cookies in your browser settings.

6. Your Rights

You can:

  • Request access to your data.

  • Update or correct your personal information.

  • Request deletion of your account or data.

  • Opt out of promotional communications at any time.

For such requests, please contact us via the details below.

7. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date. Continued use of the website implies your acceptance of the revised policy.